Unsure what benefits you can claim? We can help.
Get free, confidential benefits advice from trained advisors who’ll help you understand your entitlements and make claims with confidence.
Our expert advisors are confidential, impartial, and non-judgemental.
How we help
Our expert advisors can help you navigate the benefits system and get the support you’re entitled to.
Check your benefit entitlement
We’ll help you understand what benefits you may qualify for—including support you might not know exists.
Help with claims and reviews
We can support you in making new claims or reviewing current awards to ensure you’re receiving everything you should.
Claim backdated payments
If you’ve missed out on support in the past, we’ll help you request backdated awards where possible.
Challenge unfair decisions
We can help you appeal or challenge benefit decisions that don’t reflect your situation.
Apply for grants or emergency support
For those facing hardship, we can explore charitable grants or one-off help to get you through a difficult time.
Support beyond benefits
We offer wider advice too—including debt help, budgeting support, and help with employment or housing issues.
Benefit advice
We understand that claiming benefits can feel stressful or confusing. Here’s how we support you through it:
01 Book a free appointment
You can book online or over the phone. We’ll arrange a time that suits you—whether in person, by phone, or video call. You don’t need to have everything ready. Just reach out.
02 Speak to a trained advisor
In a confidential conversation, we’ll listen to your situation and help you understand which benefits may apply and how to claim them. No jargon, no pressure.
03 Get a personalised plan
We’ll guide you step-by-step through the process—helping with forms, paperwork, or digital applications. Our advice is always tailored to your individual circumstances.
04 Ongoing support if needed
If your situation changes or you face delays or appeals, we’ll continue to support you. We can also connect you to debt advice, money help, or employment services if needed.
FAQs
Answers to common questions.
No. Our advice is 100% free, independent, and confidential. We’re a registered charity.
Yes. We help with all types of benefit claims, including disability benefits and housing support.
Yes, if you’re eligible. We’ll explore all forms of support, including charities.
Not at all. We offer appointments by phone or video if you prefer.
Memberships
Testimonials
Some kinds words from the people we've supported